Maintenance and support

PowerMind Solutions provides IT maintenance & support services to a variety of sectors within the SME market. We support a very broad range of industries. No matter what your specific industry is we will support and maintain your IT systems so you can concentrate on running your business.Since 2008 we have been supporting businesses and proactively advising clients where they can improve on their current IT systems setup and assisting them with implementing changes in the IT industry as they happen. We also offer cloud services.

Since 2008 we have been supporting businesses and proactively advising clients where they can improve on their current IT systems setup and assisting them with implementing changes in the IT industry as they happen. We also offer cloud services.

Our Services includes

  • Online helpdesk and support service
  • Scheduled and on-demand updates
  • Issue tracking and cause removal
  • Backup and recovery

Maintenance and Support Services

We offer support services for applications developed by PowerMind Solutions or by any third party vendor. PowerMind Solutions team will help you with troubles of any complexity level — from providing workarounds & hot fixes to security audit and application enhancement.

You can focus on core business activities while PowerMind Solutions takes care of your IT infrastructure.

24/7 monitoring of your core applications, hardware and overall system performance to ensure system uptime. Support team is immediately alerted when your system crosses the defined thresholds to avoid your server going down, memory reaching capacity or a workstation consistently being overloaded.

PowerMind Solutions offers independent audit for software products to understand whether they are ready to be taken over by support engineers.
As a result, you get a document that contains a detailed project status assessment as well as recommendations on its enhancement. According to the results, the project can be improved or handed over for maintenance.

We do more than product support. If you realize the close connection between the work done by developers and IT specialists, you need to give the DevOps methodology a closer look. DevOps concept aims at automating the process of software delivery and infrastructure changes and makes the whole process of development, testing and maintenance rapid and secure.
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